Reference

Privacy Policy for your account

Your account data, wallet records and device signals are handled under this Privacy Policy before you open the lobby or use DANA, OVO, GoPay and QRIS.

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What this policy covers

berastogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you create an account, verify your login, contact support, browse Dragon Tiger or Aviator, and use wallet rails such as DANA, OVO, GoPay and QRIS. We collect only the data needed to run your account, process wallet activity,

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protect sessions, answer support questions and meet record duties that depend on local law. Your access to account features may depend on local law, and we may ask for extra checks if a wallet request, device change or password reset looks unusual. We do not sell
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your personal data. When service partners help with payment routing, fraud checks, hosting or support tooling, we limit their access to the task they handle for us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three ways to reach privacy support

Privacy questions should reach the team that can see account logs without exposing more data than needed.

Live chat hours Use live chat from 09:00 to 23:00 WIB for privacy questions tied to login alerts, wallet records or cookie changes. We may ask you to confirm your registered phone before discussing account data.

Email request Send privacy requests by email when you need a written trail for data access, correction or deletion questions. Include your username, registered email and the last payment rail used, such as QRIS or GoPay.

Account centre Open your profile, choose Account Centre, then Privacy Request to ask for a data update. This route keeps your request linked to the active session on mobile browser or desktop.

HANDLING RULES

Six privacy controls we apply

We treat privacy as part of account operation, not as a separate promise hidden in small print. The controls below explain how berastogel handles collection, cookies, retention, wallet checks and correction requests…

Account collection

We collect registration details, login records and profile updates so we can identify your account and protect it from takeover attempts. If you change your phone or email, the update is logged with time and device data.

Wallet records

DANA, OVO, GoPay and QRIS activity creates payment references, status logs and timing records. We use those details to match deposits, check withdrawal requests and answer disputes without exposing card-style data we do not need.

Cookie use

Cookies keep you signed in, remember basic preferences and help us spot repeated failed logins. You can clear cookies in your browser settings, though doing so may require a fresh login on your next visit.

Device security

We record browser type, IP range, session time and device changes to protect the account. A sudden switch from mobile browser to unknown desktop may trigger a confirmation step before sensitive wallet actions continue.

Retention checks

We keep account and wallet logs only as long as needed for service operation, dispute handling and record duties. When data no longer has a service or legal purpose, we remove it from active systems.

Correction requests

You can ask us to correct profile details, contact data or support records that are wrong. We may request proof from your registered channel before changing anything tied to login access or wallet movement.

Questions about your data rights

These answers focus on the privacy requests we receive most often from Indonesia account holders. If your issue involves a payment reference, a login alert or a device change, include that detail so we can check the right record faster.

We collect the details needed to create and protect your account, such as username, contact data, login records and device signals. Wallet activity through DANA, OVO, GoPay or QRIS is stored as transaction records.

Device and login records help us detect account misuse, failed password attempts and unusual session changes. For example, a new desktop login after mobile-only use may require confirmation before wallet actions continue.

Yes. Contact us from your registered email or signed-in account centre and ask for access to your account data. We verify your identity first so we do not release records to the wrong person.

Open Account Centre, choose Privacy Request and describe the detail that needs correction. If the change affects login recovery, phone data or wallet matching, we may ask for confirmation through your registered channel.

We share only the data needed to route, confirm or investigate wallet activity. DANA, OVO, GoPay and QRIS records may include payment references, status updates and timestamps, not unrelated account browsing details.

Send a closure or deletion request from your registered email or account centre. Some records may stay for dispute handling or duties that depend on local law, but we remove data that is no longer needed.

Use live chat from 09:00 to 23:00 WIB or email support with your browser type and device path. We can explain which cookies support login, preferences and account protection on your device.

Privacy Policy for your account

Three ways to reach privacy support

Six privacy controls we apply

Account collection

Wallet records

Cookie use

Device security

Retention checks

Correction requests

Questions about your data rights

01 What personal data do we collect when you open an account?

02 Why do we keep device and login records?

03 Can you ask to see the data we hold?

04 How do you change wrong profile details?

05 Do we share your data with payment partners?

06 How can you delete or close account data?

07 Who do you contact about cookies and tracking choices?

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